At richasthreading, we understand that sometimes schedules change and you may need to cancel or reschedule your appointment. To help us provide the best service to all of our clients, we kindly ask you to follow our cancellation policy.

 

For services that require more than 20 minutes, a 50% deposit is required at the time of booking. If you need to cancel or reschedule this service, we offer a full refund of your deposit provided you inform us at least 2 hours prior to your appointment. However, cancellations made within 2 hours of the appointment time, or in the case of a no-show, will result in the deposit being converted into a gift card voucher. This voucher, equal to 50% of the original service cost, can be redeemed for future services at our salon.

 

For services lasting less than 20 minutes, we request that you inform us of any cancellations or rescheduling needs via our designated contact number or email address. This consideration allows us to adjust our schedule accordingly and accommodate other clients.

 

Late Arrivals: We understand that delays can happen. If you arrive within 15 minutes of your scheduled appointment time, we will make every effort to accommodate you. However, if you arrive more than 15 minutes late, we cannot guarantee that we will be able to provide your scheduled service. In such cases, we will need to reschedule your appointment for the next available time that is convenient for you.

 

We appreciate your understanding and cooperation with our policies, as they help us ensure a seamless experience for all our valued clients.

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